Privacy Policy

smartATX LLC ("smartATX", "we", "our", or "us") is located in Austin, Texas, USA. This Privacy Policy explains how we collect, use, process, and protect personal information in connection with our website (smartatx.com), our AI-powered services (including "Jessica"), and related software and communication tools.

By using our website or our services, you agree to this Privacy Policy.

1. Information We Collect We collect information in the following categories:

A. Information you provide directly When you:

  • Purchase our services

  • You fill out forms

  • Schedule a call

  • You contact us
    We can collect:

  • Name

  • Business Name

  • Email address

  • Phone number

  • Business Management

  • Service area

  • Calendar availability

  • Billing information (processed securely through third-party payment providers)

B. Customer Business Information To set up Jessica for your business, we collect:

  • Services offered
  • Service area
  • Pricing structure (optional)
  • Availability rules
  • Call handling preferences
  • Scheduling rules

C. Call and Communication Data Because Jessica answers calls and messages:

  • Calls may be recorded for training, quality and service improvement purposes.
  • Transcripts can be generated using AI systems.
  • SMS, WhatsApp or messaging data may be processed through integrated providers.
    By using our services, you represent that you have obtained any legally required consent for call recording in your state or jurisdiction.

D. Advertising and tracking data We may collect data through:

  • Google Ads

  • Meta Ads

  • Website analytics tools

  • Cookies and tracking pixels
    This may include:

  • IP Address

  • Device type

  • Browser information

  • Page visits

  • Interaction behavior
    This information is used to improve marketing performance and effectiveness.

2. How We Use the Information We use the data collected to:

  • To provide and operate our services
  • Train and improve AI systems (including Jessica)
  • Manage advertising campaigns
  • Schedule and manage appointments
  • Sending service-related communications
  • Improve system performance
  • Provide support
  • Comply with legal obligations
    We do not sell personal data.

3. Artificial Intelligence and Data Processing smartATX uses artificial intelligence technologies to:

  • Answer calls
  • Qualify prospects
  • Schedule appointments
  • Generate advertising campaigns
  • Analyze performance data
    To operate these systems, data may be securely transmitted to third-party AI providers and trusted infrastructure partners. The data is used strictly for service delivery and improvement.

4. Data Exchange We can share information with:

  • Advertising platforms (Google, Meta)
  • Telecommunications providers
  • Payment processors
  • Hosting and infrastructure providers
  • Analytics providers
  • Legal authorities when required by law
    Important exclusion regarding mobile messaging: No mobile information will be shared with third parties or affiliates for promotional or marketing purposes. All other categories of data sharing exclude opt-in information and text message sender consent; this information will not be shared with third parties under any circumstances. We do not sell personal information to third parties.

5. Data Retention We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Improve system performance
    Customers may request the deletion of their account data, subject to legal retention obligations.

6. Your Rights Depending on your jurisdiction (including Texas and California), you may have rights that include:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data
  • Data portability
  • Opt-out of marketing communications
    To exercise these rights, please contact: contacto@smartatx.com

7. Security We implement reasonable administrative, technical, and physical security measures to protect personal data. However, no system can guarantee 100% security.

8. Cookies and Tracking Technologies Our website may use:

  • Cookies
  • Pixels
  • Analysis tools
    You can control cookie preferences through your browser settings.

9. Children's Privacy Our services are intended for business users and not for individuals under the age of 18. We do not intentionally collect information from children.

10. Changes to this Policy We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

11. Contact If you have any questions about this Privacy Policy: smartATX LLC Austin, Texas, United States jessica@smartatx.com

Date of last update: June 1, 2026.